Terms & Conditions
Journey to Legacy LLC
Effective: March 27, 2026 | Last Updated: March 27, 2026
Applies to: MyDigitalNPO.com | JourneyToLegacy.org
PLEASE READ CAREFULLY: By accessing or using MyDigitalNPO.com or JourneyToLegacy.org, you agree to be legally bound by these Terms & Conditions. If you do not agree, discontinue use immediately.
1. Agreement & Parties
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Journey to Legacy LLC, a Virginia limited liability company ("Company," "we," "us," or "our"), located at 4933 Grape Tree Lane, Roanoke, Virginia 24018, United States.
These Terms govern your access to and use of MyDigitalNPO.com and JourneyToLegacy.org (the "Websites"), and all related services, courses, coaching programs, consulting engagements, podcast content, digital products, SMS communications, email marketing, AI-powered outreach tools, and voice agent communications (collectively, the "Services").
By creating an account, making a purchase, subscribing to our email or SMS list, downloading content, or otherwise engaging with our Services, you represent that: (a) you are at least 18 years of age; (b) you have legal capacity to enter binding contracts; and (c) you agree to these Terms in their entirety.
2. Description of Services
2.1 MyDigitalNPO.com
Interview-to-Revenue content systems and digital marketing funnel strategy
Recurring Revenue Accelerator coaching program
Done-For-You digital marketing consulting and implementation
Online courses, guides, and educational digital products
Consulting retainer engagements for nonprofit organizations
2.2 JourneyToLegacy.org
Executive coaching and leadership development programs
Journey to Legacy podcast and associated educational content
Online courses, masterminds, and community programs
Speaking engagements and workshop facilitation
Digital products and personal development training resources
We reserve the right to modify, suspend, or discontinue any Service at any time. We will not be liable for any modification, suspension, or discontinuation of Services.
3. User Accounts
Certain Services require a user account. When creating an account, you agree to:
Provide accurate, current, and complete information
Maintain the confidentiality of your account credentials
Accept responsibility for all activity that occurs under your account
Notify us at [email protected] immediately of any unauthorized use
We reserve the right to suspend or terminate accounts that violate these Terms, contain false information, or engage in activity harmful to other users or to the Company.
4. Payment Terms
4.1 Pricing
All prices are stated in United States Dollars (USD) unless otherwise specified. Prices are subject to change, but changes will not apply retroactively to confirmed purchases.
4.2 Payment Processing
Payments are processed through Stripe, Inc. and/or PayPal Holdings, Inc., both PCI DSS-compliant processors. By submitting payment, you authorize us to charge your designated payment method for all applicable fees. We do not store raw payment card data.
4.3 Recurring Billing
Subscription or retainer services are billed on a recurring basis at the frequency agreed at enrollment. You may cancel at any time; cancellation takes effect at the end of the current billing cycle unless otherwise stated.
4.4 Taxes
You are responsible for all applicable taxes, duties, and levies. Where required by law, we will collect and remit applicable sales tax.
5. Refund Policy
5.1 Digital Products & Courses
Due to the immediate digital delivery of online courses and digital products, all sales are final once access is granted, unless the product is materially defective or fails to deliver as described.
5.2 Coaching & Consulting Services
Sessions canceled with more than 24 hours' notice may be rescheduled at no charge
Sessions canceled with less than 24 hours' notice may be forfeited without credit
Refund requests for multi-session packages must be submitted within 7 days of the initial session and before more than one session has been completed
Approved refunds will be processed within 10 business days to the original payment method
5.3 Refund Requests
All refund requests must be submitted in writing to [email protected] with your name, order details, and reason for the request. We reserve the right to make final determinations on all refund requests at our sole discretion.
6. SMS, Email & Call Communications — Consent Terms
IMPORTANT: By providing your phone number or email address and opting in to our communications, you enter into a binding agreement with respect to the communications terms described below.
6.1 SMS & MMS Consent
By checking the SMS opt-in box on any of our forms, you provide your prior express written consent for Journey to Legacy LLC to send you SMS and/or MMS messages using automated or manual systems at the phone number provided. You understand that:
Consent is not a condition of purchasing any service
Message and data rates may apply from your mobile carrier
Message frequency varies based on your program and engagement level
You may opt out at any time by replying STOP to any SMS message
For assistance, reply HELP or contact [email protected]
6.2 Outbound Calls
By providing your phone number and checking the applicable consent box, you authorize Journey to Legacy LLC to contact you by telephone, including using automated dialing systems or prerecorded voice messages, where permitted by the TCPA. You may revoke this consent at any time by notifying us in writing at [email protected].
6.3 AI Voice Agent Calls
You acknowledge and agree that Journey to Legacy LLC may use AI-powered voice agent technology to place outbound calls to you for the purposes of outreach, follow-up, and appointment setting. When contacted by an AI voice agent:
You will be disclosed at the start of the call that you are speaking with an AI system
You may request a human representative at any time
The call may be recorded for quality assurance and compliance purposes
You may opt out of future AI voice agent calls by stating your preference during the call or by contacting [email protected]
6.4 Email Communications
By subscribing to our email list, you consent to receive marketing and informational emails from Journey to Legacy LLC. You may unsubscribe at any time by clicking the unsubscribe link in any email or contacting [email protected]. Transactional emails related to your account or purchases are not subject to marketing opt-out.
7. Intellectual Property
7.1 Our Content
All content on our Websites — including text, graphics, logos, podcast episodes, video, course materials, coaching frameworks, worksheets, templates, and software — is the exclusive property of Journey to Legacy LLC or its licensed content partners, protected by applicable US and South African copyright, trademark, and intellectual property law.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our content for personal, non-commercial purposes in connection with purchased Services. This license does not include the right to reproduce, distribute, publicly display, create derivative works from, or commercially exploit our content without prior written consent.
7.2 Your Content
If you submit content to us (including testimonials, survey responses, or community posts), you grant Journey to Legacy LLC a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, and display such content in connection with our Services and marketing materials, unless you request otherwise in writing.
7.3 AI-Generated Content
To the extent our Services produce AI-generated content (such as reports, scripts, or communication templates), you receive a license to use such output for your own business purposes. You acknowledge that AI-generated output is not independently authored and may require human review and editing before commercial use.
8. Prohibited Conduct
You agree not to use our Websites or Services to:
Violate any applicable federal, state, or international law, including South African law
Infringe the intellectual property or other rights of any party
Upload or transmit malicious code, viruses, or harmful software
Gain unauthorized access to our systems or other users' accounts
Engage in fraud, impersonation, or misrepresentation
Harvest personal information of other users without consent
Commercialize or resell access to our Services without written authorization
Interfere with the functioning of our Websites or Services
Use our AI tools or automated systems for unsolicited bulk messaging or spamming
We reserve the right to suspend or terminate access, without notice or refund, for any violation of this Section.
9. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITES AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
9.1 AI & Automated Systems Disclaimer
AI voice agents, automated workflows, and AI-generated content are provided as tools to support communication and productivity. We do not warrant that AI-generated content, voice agent interactions, or automated communications will be error-free, complete, or suitable for any particular purpose. You are responsible for reviewing and verifying all AI-generated output before acting on it.
9.2 Professional Advice Disclaimer
Nothing on our Websites or in our Services constitutes legal, financial, accounting, medical, or other licensed professional advice. Results from coaching, consulting, and educational programs vary based on individual effort, experience, and market conditions. We make no guarantee of specific outcomes.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, JOURNEY TO LEGACY LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF REVENUE, PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM YOUR USE OF OUR WEBSITES, SERVICES, SMS COMMUNICATIONS, OUTBOUND CALLS, OR AI VOICE AGENT INTERACTIONS.
Our total aggregate liability for all claims shall not exceed the greater of: (a) the total fees paid by you to Journey to Legacy LLC in the twelve months preceding the claim; or (b) USD $100.00.
South African users: Nothing herein limits your rights under the Consumer Protection Act, 68 of 2008, or any other applicable South African consumer protection law. Our liability in South Africa is limited to the maximum extent permitted by applicable law.
11. Indemnification
You agree to indemnify, defend, and hold harmless Journey to Legacy LLC and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from: (a) your use of our Services; (b) your violation of these Terms; (c) your violation of any third-party right; (d) content you submit; or (e) your violation of any applicable law.
12. Third-Party Links & Services
Our Websites may contain links to third-party sites or services. These links are for convenience only and do not constitute an endorsement. We have no control over third-party content or practices and accept no responsibility for them. Your use of third-party services is governed by their respective terms and privacy policies.
13. Confidentiality — Coaching & Consulting
We treat all sensitive business and personal information you share during coaching and consulting engagements as confidential. We will not disclose such information to third parties except: (a) with your express written consent; (b) as required by law; or (c) in aggregated, anonymized form for case studies or testimonials. We may reference your engagement as a client (without sensitive details) in our marketing unless you request otherwise in writing.
14. Testimonials & Results Disclaimer
By providing a testimonial, you grant us a perpetual, royalty-free license to use your name, likeness, and testimonial content for marketing purposes. Testimonials reflect individual experiences. Results are not guaranteed and may not be typical. We do not fabricate or misrepresent testimonials or case study results.
15. Termination
We may terminate or suspend your access, with or without cause and with or without notice, at our sole discretion. Upon termination, your right to access the Services ceases immediately. Sections 7 (Intellectual Property), 9 (Disclaimer), 10 (Limitation of Liability), 11 (Indemnification), and 16 (Governing Law) survive termination.
16. Governing Law & Dispute Resolution
16.1 Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law principles.
16.2 Informal Resolution
Before initiating formal proceedings, you agree to contact [email protected] and attempt good-faith informal resolution. We will attempt resolution within 30 days.
16.3 Binding Arbitration
If informal resolution fails, disputes shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, with proceedings in Roanoke, Virginia. The arbitrator's award is final and may be entered as a judgment in any court of competent jurisdiction.
16.4 Class Action Waiver
ALL CLAIMS MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY ONLY. YOU WAIVE THE RIGHT TO BRING ANY CLAIM AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
16.5 South African Users
Nothing in these Terms limits your rights under the Consumer Protection Act, 68 of 2008, or applicable South African consumer law. Disputes may also be referred to a South African consumer court or the National Consumer Commission.
17. Force Majeure
Neither party shall be liable for failure or delay caused by events outside reasonable control, including acts of God, war, terrorism, pandemic, civil unrest, government action, natural disaster, power failure, or internet disruption. The affected party shall promptly notify the other and use reasonable efforts to resume performance.
18. Modifications to Terms
We may modify these Terms at any time. Material changes will be communicated by updating the "Last Updated" date, posting revised Terms on our Websites, and where material, notifying you by email. Continued use of our Services after the effective date of changes constitutes acceptance of the revised Terms.
19. General Provisions
Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Journey to Legacy LLC regarding your use of our Websites and Services.
Severability: If any provision is found unenforceable, it will be modified to the minimum extent necessary, and remaining provisions continue in full force.
Waiver: Failure to enforce any provision does not constitute a waiver of that provision.
Assignment: You may not assign your rights without our prior written consent. We may assign our rights freely.
No Agency: Nothing herein creates a partnership, joint venture, agency, or employment relationship.
20. Contact Information
Company: Journey to Legacy LLC
Address: 4933 Grape Tree Lane, Roanoke, Virginia 24018, United States
Email: [email protected]
Websites: MyDigitalNPO.com | JourneyToLegacy.org
We aim to respond to legal and contractual inquiries within 5 business days.
These Terms & Conditions were last updated on March 27, 2026 and are effective as of March 27, 2026.